Practical information

Prices, access, accessibility and answers to all your questions.

Getting to Le Grand Rex

Le Grand Rex Paris

1, boulevard Poissonnière
75002 Paris

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Metro

Lines 8 and 9
Bonne Nouvelle station

Bus

Lines 20, 32, 39, 74, 85
Grands Boulevards or Poissonnière Bonne Nouvelle stop

Car parks

  • Rex Atrium · Interparking 5-7 rue du Faubourg Poissonnière, 75009 Paris, 100 m away
  • Indigo Neo Book a parking space near Le Grand Rex in advance. Book with Indigo Neo
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Ticket prices

Find the prices applicable to the different auditoriums, screenings and offers at Le Grand Rex.

Premium Screens

One price for our four premium screens

Grande SalleGrand LargeInfiniteEmeraude
2D3D
Morning Price7,00 €7,00 €
Reduced Price11,50 €14,50 €
Full Price14,00 €17,00 €
Under 167,00 €10,00 €

Classic Screens

The big screen on a human scale

Rex 3Rex 4Rex 5Rex 6
2D3D
Morning Price7,00 €7,00 €
Reduced Price9,50 €11,50 €
Full Price12,00 €14,00 €
Under 167,00 €9,00 €

Water Show

Le Grand Rex water show and Christmas film

Grande Salle
 
Morning Price13,00 €
Reduced Price15,00 €
Full Price18,00 €
Under 1613,00 €

Other accepted payment methods:
ANCV holiday vouchers, OSC Universal Cinema Vouchers, Ciné-Chèque vouchers and UGC cards (Unlimited, Solo and Blue).

Reduced price available every day for:
Students, visitors under 26, apprentices, large families, visitors over 60 and jobseekers, upon presentation of valid proof.

For auditoriums 3 to 6:
A €2.00 3D surcharge applies to UGC Unlimited and Solo cards, Ciné-Chèque vouchers, OSC vouchers and similar passes.
3D glasses are available for €1.00.

For the Infinite Auditorium:
A €5 supplement per seat applies to all vouchers (Ciné-Chèque, CCU and similar).

Accessibility

Because of its 1932 architecture, Le Grand Rex is not fully accessible: the Grande Salle and Rex 5 welcome people with reduced mobility. The free Greta solution makes most screenings accessible to deaf, hard-of-hearing, blind and visually impaired visitors. If you are unsure about an auditorium, contact us before your visit.

Frequently asked questionsFAQ

Is there a car park?

Public pay parking Atrium 5-7 rue du Fbg Poissonnière 75009 Paris Tel : 01 42 46 67 25. This car park does not belong to us.

Are the seats numbered?

For shows, you should look on your ticket: either it is noted as free placement and it is not numbered, or there are letters and numbers and your place is numbered.

What time do you open the doors for a concert?

Generally 1.5 hours before concert time

I am a person with reduced mobility, is it accessible, is there a fee?

Hall 5 and the large hall (where concerts, shows and events are held) are accessible to PRM. For shows, take the seat of your choice. You will be directed to a reserved location (located in the orchestra) in the presence of 1 accompanying person.

Are cameras allowed?

No it is forbidden for screening of films and in general not allowed for concerts. For previews in the presence of the cast, yes, it is allowed to photograph them onstage and outside the building (except in case of contradiction).

What tickets are accepted for a film?

UGC solo and unlimited cards (usable 1 hour before the session), cinézech, EOSC check.
These tickets are not valid for previews with the film crew.

Is the UGC card valid for previews, events...?

The UGC card is accepted only for classic sessions and previews without the film crew, on-site at the ticket office 1 hr before the session.

Can I book by phone at the Rex?

No, reservations are made on www.legrandrex.com or directly on the spot at the box offices and checkouts of the cinema.
For special screenings, premieres, concerts and shows, you can reserve your seats in Fnac and Carrefour stores or on the websitehttp://grandrex.fnacspectacles.com.

Do you have a coat check? Is baggage allowed? Can I go with my helmet?

We have no locker room. Luggage is not allowed for security reasons.
Able to enter with helmet.

Does my two-year-old have to pay for his seat if I keep him on my knees?

We do not recommend that children of less than 2 years of age be granted access to the theater.
All children pay regardless of age.

I have lost my confirmation e-mail of the purchase of my theater seats, what should I do?

Send us an e-mail on the contact form so that we can send you your confirmation. Please specify the name with which the reservation was made, as well as the e-mail used for the reservation, the number of seats and the event.

Do you have subscription cards for the cinema?

5-seat card at € 45,5 valid 60 days from the first use or 10-seat card at € 80 from the 1st use.
Popcorn and 3D offered (except purchase of glasses) with the 5-seat card and for the 10-seat card you will be offered popcorn + drink + 3D (except purchase of glasses).

The tickets are not in my name, can I use them to go?

Yes, unless otherwise stated on your ticket or voucher indicating that proof of identity will be required..

Can my minor child go if he is not accompanied by an adult?

Yes, if the child is over 12 years of age

Can I go in with a drink and food?

No, any food or drink from outside are strictly forbidden inside the cinema.

Can I enter with an electric scooter or a battery?

No, for safety reasons, electric scooters and electric batteries are strictly prohibited inside the cinema.

I only have one confirmation e-mail for 5 seats, we will not arrive at the same time, what should we do?

You can print the e-mail in several copies, or on-site tell the controller the number of missing people and their names.

Is it possible to access a theater after the start of the session?

Concerning the shows, the access to the hall is made according to the production of the event, in case of delay your seat location will no longer be guaranteed.
Regarding the cinema, theater access is allowed until 10 minutes after the beginning of the film.

How to justify my right to a reduction? What are your different discounts?

We offer discount prices for children under 18 and under 14 years old, students, job seekers, families or also seniors.
To justify your reduced price, it is mandatory to present official valid ID and with a photograph.

How do I know my film is being screened in the big theater?

Refer to the website www.legrandrex.com, for each screening, the name of the theater is specified. Le Grand Rex is equipped with 7 theaters: the Grand Hall (notably Grand Hall or Grand Large depending on the projection screen) and 6 other classic theaters (noted down as Rex 1, Rex 2, ..., Rex 7)

Why am I directed to the second floor for a movie in 'Grand Large' when there is nobody downstairs?

The 'Grand Large' is the largest screen in Europe excluding Imax (different broadcasting format) and it is about 300 square meters. Because of its size and location, only the second floor is used so that you can watch the movie under the best possible conditions. If you were seated on the ground floor, you would not be able to see the totality of the screen.
This screen is unwound after the commercials which are broadcast on the scene screen. This allows to increase the 'wow' effect.

I lost an item in a theater

Thank you for sending us a mail via the contact form on our site, we will answer you as soon as we can

How to know the dates of sale events or movies?

Sign up for our newsletter or follow us on social networks

I am pregnant, is there a specific seat?

No specific seating.
To avoid the queue introduce yourself directly to our reception team (medical certificate required where pregnancy is not clear)

Can I buy my tickets on resale sites?

There is no guarantee that your tickets are valid, no tickets will be checked by us before the event

My show is canceled, how do I get a refund?

Please contact directly the point of sale from which the ticket was purchased

Who can I contact to arrange an event?

Please send an e-mail to martine.coureau@legrandrex.com.

How do I book tickets for the cinema or the visit of the stars of the Rex for a group, a CE?

Please send an e-mail to i.villerio@legrandrex.com visites@legrandrex.com
For concerts and shows the Grand Rex does not handle ticket sales

Comment réserver des places de cinéma ou de Rex Studios pour un groupe, un CE ?

Merci d’envoyer un mail à i.villerio@legrandrex.com visites@legrandrex.com
Pour les concerts et spectacles le Grand Rex ne gère pas la billetterie

Regulations

Admission to the venue
  1. Any member of the public, whatever their age, must be in possession of a paid ticket or invitation.
  2. NO OTHER PERSON IS ALLOWED TO ENTER THE ESTABLISHMENT
  3. Access to the establishment is prohibited for children under the age of three (article No. 198 of the Ordinance of the Prefecture of Police of Paris of 1 January 1927) for all shows except children's shows, for which access is prohibited for children under one year of age, and this without any refund.
  4. Moreover, the Direction of the GRAND REX PARIS reserves the right, according to the nature of the show, to deny access, without refund, to children under the age of 10 years, not accompanied by an adult.
  5. Spectators are required to follow the instructions printed on the tickets.
  6. The spectators who entered the establishment and whose tickets were checked at the entrance can only exit permanently.
  7. All members of the public must comply with the instructions of the reception and security personnel during entry and exit.
  8. If the performance begins at the precise time indicated on the ticket, latecomers will only be able to access the theater itself during an interruption of the show and according to accessibility. For shows with numbered seats, access to the seat can no longer be guaranteed after the show begins.
Ticketing, terms and disputes
  1. The purchase of your ticket for the show implies acceptance of the GRAND REX PARIS internal regulations, which are displayed at the entrances and/or published on its website. Furthermore, it implies acceptance of the internal regulations specific to the event organizer, where applicable. The enforceability and acceptance require the customer/spectator to comply with all provisions of the internal regulations.

    A spectator who does not comply with these internal regulations may be refused entry to the venue or expelled without being entitled to a refund of their ticket. The same applies in case of non-compliance with specific provisions set by the organizer. Tickets purchased outside of authorized points of sale (FNAC, BILLETEL, the Grand Rex box office, and all similar authorized networks) may be refused entry to the venue without refund. It is important to note that purchasing tickets on resale websites carries the risk of fraud or counterfeiting, which may result in being denied access to the venue.

    Leisure activities that must be provided on a specific date or within a specific period are not subject to the right of withdrawal under Article L.221-28 of the Consumer Code. This applies to our ticketing (cinema, escape room, tours).

    Gift cards purchased through our online store are subject to the right of withdrawal, with a legal period of 14 days after receiving the card. Return costs are the responsibility of the buyer, and a refund will only be possible if the card remains unused (no tickets must have been deducted from the card).

    In case of a dispute between the professional and the consumer, they will attempt to find an amicable solution.

    If no amicable agreement is reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, namely the Association des Médiateurs Européens (AME CONSO), within one year from the date of the written complaint addressed to the professional.

    The referral to the consumer mediator must be made:

    • either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com;
    • or by sending a letter to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.

    Furthermore, as a consumer, you have free access to the European online dispute resolution platform should you wish to use it.

Security and prohibited items
  1. In general, the events take place under the sole responsibility of the organizer.
  2. If the venue or event organizer deems it necessary to introduce an entrance security check requiring a visual inspection or a hand bag inspection and/or a pat-down by specialized personnel, you have to comply with it, or be denied access without reimbursement.
  3. If the owner of an unauthorized object refuses to part with it, access to the theater is forbidden to him, also no refund is possible.
  4. Any objects likely to serve as a projectile, to constitute a weapon or to jeopardize the safety of the public, in particular: pyrotechnic articles, knives and sharp objects, plastic and glass bottles, alcoholic beverages are prohibited. Items which are prohibited to be kept or worn on public roads (weapons, narcotics, etc.) may not be left at the deposit place. Their discovery could be followed by information being given to law enforcement agencies.
  5. For safety reasons, electric bike or scooter batteries are not allowed inside the venue. AI glasses (such as META glasses) are also prohibited inside the Grand Rex.
    It is strictly forbidden to smoke and use electronic cigarettes in the establishment. Drug use is also prohibited.
  6. Documents, leaflets, badges, insignias, symbols or banners of all sizes and of all kinds, with a xenophobic or racist nature are prohibited.
  7. Animals, except in exceptional cases, are prohibited.
  8. Activation of fire alarms can take place only when necessary. Any abuse will be punished.
  9. The theater will be able to carry out the eviction of any person disturbing the public order or who does not respect the provisions of this regulation, and this, without refund.
Conduct inside the venue
  1. It is forbidden to film, photograph or record within the confines of the institution.
  2. Any action of promotion, distribution of flyers or objects inside and in the vicinity of the establishment will have to be subject to specific authorization by the operator.
  3. Any use of the power grid of the theater by a spectator is prohibited. The use of mobile phones is prohibited in the theater during the event.
  4. Consumption of food and drink can only take place in "Bar" areas.
  5. In the event of cancellation of an event, refunds, if any, will be made according to the organizer's instructions by the place of purchase.
  6. In the case of audiovisual recording of the event, viewers are warned that their image is likely to be included.
    For the visit to Rex Studios, viewers are warned that they are being filmed collectively for the purposes of video recording of the end-of-visit film.
Personal data
  1. No data is collected without the free, specific, informed, and unambiguous consent of the spectator.
    The Grand Rex only offers electronic communication following the spectator's implicit subscription to it. It is possible to opt out via the unsubscribe link at the end of the electronic message.
    The Grand Rex mobile app also offers push notifications, which can be unsubscribed from through the app settings.
  2. The data collected (email address or phone number) via the contact form on the website or mobile app is not saved and will only be used to inform the customer. It will not be used for commercial solicitation.

Contact

All the Le Grand Rex teams are here to help. Select the subject of your request so that your message reaches the right department.

The information you provide is not retained for marketing purposes. Your details are used solely to answer your request.

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