Privacy policy

COOKIES

The Grand Rex pays special attention to your information on the use of cookies. This page is here to raise your awareness of their use as well as to inform you about their use.
A cookie is a text file of a limited size left by the browser and stored on your device (computer, smartphone, tablet, ...) when you visit a website.
When you visit the website www.legrandrex.com, we can, subject to your choices, be led to install cookies on your browser. When you connect to the website with the same device, the browser will be able to use the data from the installed cookie to deliver them to the website.

The latters are important for the proper functionning of the website, for example they allow to:

  • Customize the content offered on our website;
  • Adapt the appearance of the website regarding the display preferences of your device, the materials, the softwares, ...
  • Memorize informations related to a form you would have filled on our website.

The only cookies used by The Grand Rex are audience analysis cookies, they allow us to analyze and mesure the traffic on our website.
We never use cookies for marketing purposes.

NEWSLETTER

Each week we send a newsletter, through « mailchimp », to which you subscribed via a form. The provided data are only used to send this newsletter, and they are not sold or reused for commercial purposes.

ONLINE BUYING

Our website offers you to buy tickets for movies and/or shows and concerts online. The purchase is not made directly on our website, but on external websites which manage their own privacy policy.
We encourage you to go to the said websites to look them up.
More precisely, for the cinema, you will find useful information on this page: http://legrandrex.cotecine.fr/politique-de-protection-des-donnees-personnelles/.

CUSTOMER RELATIONSHIP MANAGEMENT AND SUPPORT

We use the services of Zendesk Inc. to manage our customer support and respond to your requests for assistance. As part of this service, Zendesk has access to the data you provide to us (name, email address and message content). Zendesk acts as a data processor and undertakes to ensure the protection of your data in accordance with European regulations (GDPR). You can view Zendesk’s privacy policy directly on their website.

YOUR DATA

If you wish to know the data we have related to you or to request them to be deleted, please follow this link.

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